Free Training Webinars
Take part in our free Society Matters training webinars and build the skills needed to make a meaningful difference.
Covering essential topics like welfare rights, financial wellbeing, housing, mental health and community support, these sessions give you practical insights to help transform the lives of the people you work with.
Upcoming webinars
When the DWP Says No: Challenging Benefit Decisions with Confidence
Wednesday 17th September
2pm-3pm

Watch our latest recorded webinars

Talking Debt Down: Practical ways to Negotiate with Creditors
Length: mins • This webinar covers:
- Where do we currently stand with debt in the UK?
- Why more people are struggling with debt and financial pressure
- Understanding the different types of debt
- Priority vs non-priority debts
- Common creditor behaviour and collection activity
- Preparing for conversations with creditors
- Practical negotiation tips and tactics that can help
- Affordable repayment offers and breathing space options
- Debt write-offs, hardship options and other debt solutions
- When debt advice is needed and where to get support

Universal Credit When Things Go Wrong: Sanctions, Deductions and Hardship Payments
Length: 52 mins • This webinar covers:
- Common reasons Universal Credit claims can go wrong
- Understanding Universal Credit sanctions and how they work (including rates)
- What to do if someone has been sanctioned
- Managing affordability and identifying financial hardship
- Hardship payments: who can get them and how they work
- Practical case studies and examples of common Universal Credit sanction issues
Hidden Carers, Hidden Benefits: Supporting Older People to Access Benefits
Length: 45 mins
“We Can’t Help You”: Challenging Homelessness Gatekeeping
Length: 40 mins
A workshop on homelessness gatekeeping: why it happens, what it looks like, and 5 tips to challenge it effectively.
Renter’s Rights Act: Don’t Get Caught Out
Length: 49 mins
- What the Renters’ Rights Act is and why it has been introduced
- The end of Section 21 and what replaces it
- How eviction processes are changing in practice
- The impact on private and social tenants
- New risks and opportunities for homelessness prevention
- How to support clients under the new system
PIP and Mental Health: 5 Things Everyone Supporting Claimants Needs to Know
Length: 57 mins
Beyond Section 21: What Landlords and Renters Need to Know About Section 8
Length: 40 mins
The Big Shift: How April’s Universal Credit Changes Impact Health & Disability
Length: 51 mins
Access to Work: What you need to know
Length: 43 mins
Carers Rights: What you need to know?
Length: 21 mins
Breaking the Cycle: Housing, Benefits and the Pathway After Prison
Length: 48 mins
Carers Allowance Overpayments
Length: 18 mins

Our Best Selling Training
We offer a range of CPD Accredited courses on a variety of topics
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