Are you looking for a way to make your mark on people’s lives?

With the help of our unique, quality accredited and highly affordable social welfare and welfare benefits training and support services, designed and delivered by experts who have acute, front-end knowledge, and with social value embedded at their very core, you can be sure we can help you to make your mark. 

You’ll be in good company …

We’re proud to have developed practical, honest partnerships with people and organisations that are as passionate as we are about building social value into their work, and we’d love to explore how we can work with you too.

Social welfare training for professionals

There’s no getting away from it, the social welfare system is complex. Our highly acclaimed, quality endorsed training courses and workshops have been designed to help front line delivery staff, call handlers, advisers, therapists, trainers, counsellors and employers to have a much clearer understanding of the social welfare issues being faced by the people they work with every day.

Customers tell us, over and over again, that our training has built their confidence as well as their knowledge of the social welfare support systems available, and of the challenges and opportunities that come with them. View all courses and workshops here.


 "The training course breaks everything about Universal Credit down into detail, and is very thorough"

Clair, Gateshead Housing Company

"The thought of Universal Credit training sent shivers down my spine, however this is just the best course I have been on and I highly recommend it"

Tina, Centrepoint Homeless Charity, Bradford

"Get to Grips with PIP" made it very easy to understand and once explained it takes away the mystery!"

Annie, Salvation Army

"The online Universal Credit training is an absolute must for those that deal with customers who receive welfare benefits including Universal Credit"

Jackie, Northumbrian Water

Recent articles and news

Autumn Budget Changes to Universal Credit Explained in 5 minutes

Autumn Budget Changes to Universal Credit Explained in 5 minute Knowledge Booster video podcast.

Bitesize Benefits Briefing 30.9.21

In this 4 minute podcast Social Welfare Instructor Adam Matthews give us an update on benefits changes that are designed to help people who are terminally ill through extending the period defined by terminal illness.

Carers Matter …

There are an estimated 6 million carers in the UK as of January 2021. What are the financial realities of being a carer and 4 practical things that carers can do to maximise their income.

Bitesize Benefits Briefing 6.8.21 / Universal Credit uplift is ending

Universal Credit £20 uplift is due to end on 30th September. What does that really mean to the people it will affect most? Adam Matthews talked through the implications with Jayne Graham

Now more than ever housing is an employment issue

Right now, it’s reported that 17.5 million people in Britain are facing a housing emergency, 22 million if we include children. As a safe and secure home is a mainstay of every day life, we explore how this housing tidal wave can affect both those looking for work and people who are already in a job.

Choice. Confusion. Change. Why families are not accessing DLA benefit for children.

DLA for children is a benefit that’s massively underclaimed, albeit there’s a real need for financial support for families with children who are disabled or have special support needs.

Bellway Homes sponsors Universal Credit training for charities

Building company Bellway has sponsored Universal Credit training for local charities

Has the £20 Universal Credit uplift extension just kicked the can further down the street?

How did we get here? Last April, in an early attempt to respond to the impact of Covid-19, the Chancellor, Rishi Sunak,  introduced a temporary uplift for Universal Credit claimants of £20 a week. That might not sound like much in the scheme of things, you’d think? Wrong. it’s had such an impact on the families that have received it, that the potential of having it taken away would now be too much to bear. £20 a week means money in utility metres, food on the table, activities for...

Lunchtime Listen: Jayne Graham talks about careers in the community & voluntary sector

Tackling unemployment: careers in the Community and Voluntary sector   Michael Lemin (ncfe Head of Policy) is joined by Jayne Graham MBE (Executive Director at Society Matters cic), Rebecca Cooney (Senior Analysis and Features Writer at Third Sector), Glen Manners (Associate Director – Membership and Education at Charity People) and Stuart Campbell (Employability Manager at Home Group) to discuss the misconceptions about the sector, and the range of opportunities, including voluntary...

Society matters because ...

... without it we are just survival of the fittest with no collective responsibility for individual members

Crystal Hicks

... it provides the opportunity to harness the resources of its component parts for the benefit of all.

Barry Taylor

 ... humans need to belong. Within a society, we can help each other to live better.

Heather Lee

...  we're only here once. If we don't take our chance to make life better for everyone now, we'll lose it.

Lee Booth

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Society Matters CIC is a social enterprise and registered as a Community Interest Company. Registered company number 07969715. VAT Registration GB 339038787

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