Free Training Webinars
Take part in our free Society Matters training webinars and build the skills needed to make a meaningful difference.
Covering essential topics like welfare rights, financial wellbeing, housing, mental health and community support, these sessions give you practical insights to help transform the lives of the people you work with.
Upcoming webinars

Talking Debt Down: Practical ways to Negotiate with Creditors
Tuesday 18th August
2pm-3pm
When the DWP Says No: Challenging Benefit Decisions with Confidence
Wednesday 17th September
2pm-3pm

Watch our latest recorded webinars

Hidden Carers, Hidden Benefits: Supporting Older People to Access Benefits
Length: 45 mins • This webinar covers:
- Practical tips for supporting older people and carers to access financial support
- The link between ageing, caring responsibilities and financial support
- Why key benefits for older people such as Pension Credit and Attendance Allowance are often underclaimed
- The common barriers older people face when accessing benefits, including stigma and accessibility
- How caring responsibilities in later life can impact benefit entitlement

Universal Credit When Things Go Wrong: Sanctions, Deductions and Hardship Payments
Length: 52 mins • This webinar covers:
- Common reasons Universal Credit claims can go wrong
- Understanding Universal Credit sanctions and how they work (including rates)
- What to do if someone has been sanctioned
- Managing affordability and identifying financial hardship
- Hardship payments: who can get them and how they work
- Practical case studies and examples of common Universal Credit sanction issues
PIP and Mental Health: 5 Things Everyone Supporting Claimants Needs to Know
Length: 57 mins
“We Can’t Help You”: Challenging Homelessness Gatekeeping
Length: 40 mins
A workshop on homelessness gatekeeping: why it happens, what it looks like, and 5 tips to challenge it effectively.
Renter’s Rights Act: Don’t Get Caught Out
Length: 49 mins
- What the Renters’ Rights Act is and why it has been introduced
- The end of Section 21 and what replaces it
- How eviction processes are changing in practice
- The impact on private and social tenants
- New risks and opportunities for homelessness prevention
- How to support clients under the new system
Beyond Section 21: What Landlords and Renters Need to Know About Section 8
Length: 40 mins
The Big Shift: How April’s Universal Credit Changes Impact Health & Disability
Length: 51 mins
Access to Work: What you need to know
Length: 43 mins
Carers Rights: What you need to know?
Length: 21 mins
Breaking the Cycle: Housing, Benefits and the Pathway After Prison
Length: 48 mins
Carers Allowance Overpayments
Length: 18 mins
Working Poverty Out
Length: 18 mins

Our Best Selling Training
We offer a range of CPD Accredited courses on a variety of topics
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