Free Training Webinars
Take part in our free Society Matters training webinars and build the skills needed to make a meaningful difference.
Covering essential topics like welfare rights, financial wellbeing, housing, mental health and community support, these sessions give you practical insights to help transform the lives of the people you work with.
Upcoming webinars
Universal Credit Conditionality Groups Explained: Who Has to Do What?
Wednesday 15th October
2pm-3pm
PIP and LCWRA Form Filling: Getting the Foundations Right
Wednesday 18th November
2pm-3pm
Watch our latest recorded webinars
Talking Debt Down: Practical ways to Negotiate with Creditors
Length: 35 mins • This webinar covers:
- Where do we currently stand with debt in the UK?
- Why more people are struggling with debt and financial pressure
- Understanding the different types of debt
- Priority vs non-priority debts
- Common creditor behaviour and collection activity
- Preparing for conversations with creditors
- Practical negotiation tips and tactics that can help
- Affordable repayment offers and breathing space options
- Debt write-offs, hardship options and other debt solutions
- When debt advice is needed and where to get support
When the DWP Says No: Challenging Benefit Decisions with Confidence
Length: 52 mins • This webinar covers:
- What We Will Cover
- Which welfare benefit decisions can be challenged
- Common reasons claims are refused or awards reduced
- What is a Mandatory Reconsideration (MR)?
- What happens during an appeal?
- Current success rates for challenging benefit decisions
- Understanding the tests and terminology used in the benefit system
- What DWP decision makers and tribunals may be looking for
- Evidence gathering and common mistakes to avoid
- Practical tactics that may strengthen a challenge
- Time limits and key stages in the process
- Where to get support, advice and representation
Hidden Carers, Hidden Benefits: Supporting Older People to Access Benefits
Length: 45 mins
“We Can’t Help You”: Challenging Homelessness Gatekeeping
Length: 40 mins
A workshop on homelessness gatekeeping: why it happens, what it looks like, and 5 tips to challenge it effectively.
Universal Credit When Things Go Wrong: Sanctions, Deductions and Hardship Payments
Length: 52 mins
- Common reasons Universal Credit claims can go wrong
- Understanding Universal Credit sanctions and how they work (including rates)
- What to do if someone has been sanctioned
- Managing affordability and identifying financial hardship
- Hardship payments: who can get them and how they work
- Practical case studies and examples of common Universal Credit sanction issues
Renter’s Rights Act: Don’t Get Caught Out
Length: 49 mins
PIP and Mental Health: 5 Things Everyone Supporting Claimants Needs to Know
Length: 57 mins
Beyond Section 21: What Landlords and Renters Need to Know About Section 8
Length: 40 mins
The Big Shift: How April’s Universal Credit Changes Impact Health & Disability
Length: 51 mins
Access to Work: What you need to know
Length: 43 mins
Carers Rights: What you need to know?
Length: 21 mins
Breaking the Cycle: Housing, Benefits and the Pathway After Prison
Length: 48 mins
Carers Allowance Overpayments
Length: 18 mins
Our Best Selling Training
We offer a range of CPD Accredited courses on a variety of topics
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