This practical, case study-based full-day workshop is designed to build the skills and confidence needed to support someone to complete the PIP2 form accurately and effectively.
Working with a realistic case study throughout the day, participants will explore how Personal Independence Payment is assessed, map a person’s difficulties to the relevant PIP activities and complete key sections of the form. The course focuses on moving beyond diagnosis to clearly describe functional impact, frequency, variability, reliability and the support a person needs.
This course is CPD Accredited. Trainees will receive a CPD Certificate and 7 points following course completion.
Turning everyday challenges into stronger PIP claims
What will you learn?
- Understand how PIP is assessed and scored.
- Identify which PIP2 activities a person’s difficulties relate to.
- Apply the descriptors, the 50% rule and the reliability test.
- Ask effective questions about frequency, variability, reliability and support needs.
- Turn spoken information into clear, accurate written answers.
- Capture the person’s circumstances in their own voice.
- Identify appropriate supporting evidence.
- Work accurately and within professional boundaries.
Course contents highlights:
- PIP eligibility, scoring and rates
- The daily living and mobility components
- The PIP2 form from Q1 to Q14
- Moving from diagnosis to functional impact
- The 50% rule and choosing the relevant descriptor
- Applying the reliability test
- Prompting, supervision and assistance
- Aids, appliances and special rules
- Writing accurate answers in the person’s own voice
- Exploring frequency, variability and the effects of completing an activity
- Completing the daily living and mobility questions
- Building an effective evidence plan
- Using Q14 and additional information effectively
- Professional boundaries and accurate record keeping
- Common red flags, final checks and next steps
- Practical activities using realistic claimant case studies
This course is ideal for:
- Welfare benefits advisers
- Advice agency staff
- Support workers
- Housing officers
- Social prescribers
- Social workers
- Health and wellbeing professionals
- Community and voluntary sector staff
- Anyone who supports people to complete PIP2 forms
After this course, you will:
- Explain how PIP is assessed and why this affects the questions you ask.
- Identify which PIP2 activities are relevant to a person’s circumstances.
- Apply the descriptors, the 50% rule and the reliability test to real answers.
- Ask questions that draw out frequency, variability, reliability and support needs.
- Write clear, accurate and well-evidenced PIP2 answers in the person’s own voice.
- Identify useful supporting evidence and recognise gaps.
- Review a completed form for accuracy and completeness.
- Work within professional boundaries and understand what happens after the form is returned




