As the UK transitions to a fully digital immigration system, organisations across the public, voluntary and private sectors are increasingly supporting people who need help accessing and managing their eVisa.
This practical course has been designed for frontline professionals who work with migrants, refugees, prison leavers, international workers, students and other individuals with digital immigration status. Whether supporting someone to create a UKVI account, recover access to an existing account, generate a share code or navigate the “View and Prove” service, this course provides the knowledge and confidence needed to offer practical support.
Through a combination of expert guidance, live demonstrations, interactive quizzes and realistic case studies, delegates will gain a clear understanding of how the eVisa system works, the challenges people may face, and how to support individuals safely and effectively whilst recognising when specialist immigration advice may be required.
A Practical Guide to Digital Immigration Status
What will you learn?
- Understand what an eVisa is and why the UK has moved to a digital immigration system.
- Identify the different immigration statuses that are likely to use an eVisa.
- Explain the purpose of a UKVI account and how it differs from an eVisa.
- Support individuals to create and manage a UKVI account.
- Understand how to update identity documents and personal details.
- Support individuals to recover access to an existing UKVI account.
- Use the View and Prove service with confidence.
- Generate and understand different types of share codes.
- Identify common eVisa problems and practical solutions.
- Support vulnerable and digitally excluded individuals.
- Recognise professional boundaries and know when to refer for specialist immigration advice.
Course contents highlights:
- The UK’s move to digital immigration status
- What is an eVisa?
- Who uses an eVisa and common immigration statuses
- UKVI accounts explained
- Creating a UKVI account step by step
- Recovering access to a UKVI account
- Updating passports and other identity documents
- The View and Prove service
- Understanding and generating share codes
- Common problems and troubleshooting
- Supporting refugees, migrants, prison leavers and digitally excluded individuals
- Good practice for frontline staff
- Official Home Office guidance and support resources
- Practical case studies, quizzes and interactive exercise
This course is ideal for:
- Employment Advisers and Employment Coaches
- Refugee and Migrant Support Workers
- Housing Officers and Homelessness Services
- Prison Leaver Support Teams
- Resettlement Workers
- Community Support Workers
- Advice Agencies
- Local Authorities
- Colleges and Universities
- Voluntary and Community Organisations
- Employers supporting overseas workers
- Anyone supporting individuals with digital immigration status
After this course, you will:
- Confidently explain eVisas and the UK’s digital immigration system.
- Support individuals to create and manage UKVI accounts.
- Help people access, update and maintain their digital immigration status.
- Generate and use share codes correctly.
- Navigate the View and Prove service with confidence.
- Troubleshoot common eVisa and UKVI account issues.
- Support vulnerable and digitally excluded individuals more effectively.
- Signpost individuals to appropriate Home Office guidance and support.
- Understand professional boundaries and when specialist advice is required.
- Apply their learning through practical, real-world scenarios.
