This CPD-accredited course equips professionals with the knowledge and confidence to support clients facing housing challenges or homelessness. It covers tenancy types, legal rights and responsibilities, eviction processes, and homelessness legislation, including prevention and relief duties. The course also explores welfare benefits linked to housing and practical steps to sustain tenancies.
This course is CPD Accredited. Trainees will receive a CPD Certificate and 7 points following course completion.
Understanding tenancy rights, legal duties, and homelessness prevention with our Housing and Homelessness training:
What will you learn?
- Understand different tenancy types and their legal implications
- Recognise landlord and tenant rights and responsibilities
- Learn about eviction processes, including Section 21 and Section 8 notices
- Understand homelessness definitions, prevention, and relief duties
- Identify welfare benefits and financial support available for housing costs
Course contents highlights:
- Tenancy types: Assured Shorthold, Assured, Regulated, Council, Housing Association, Lodgers
- Eviction processes: Section 21 and Section 8 notices
- Landlord and tenant legal responsibilities
- Homelessness prevention and relief duties under the Homelessness Reduction Act
- Welfare benefits and housing costs (including DHPs and UC housing element)
- Understand priority need, domestic abuse, safeguarding, and how to support vulnerable groups
- Case studies and interactive quizzes
This course is ideal for:
- Housing officers
- Welfare advisors
- Support workers
- Social care professionals
- Anyone assisting clients with housing or homelessness issues
After this course, you will:
- Gain confidence in advising on housing rights and responsibilities
- Support clients to prevent homelessness and sustain tenancies
- Understand legal frameworks and best practice for safeguarding
- Learn practical strategies for challenging housing decisions
- Improve outcomes for vulnerable individuals and families
Customer Reviews
Very informative, great opportunity for discussion, engaging and knowledgeable facilitators.
— Jess, Ingeus
It was very comprehensive, with quizzes and case studies to reinforce the learning. Very clear slides which were not overloaded with text. There was ample opportunity for questions, discussions, insights and breaks.
The trainer went with the flow which meant topics were covered naturally as they came up and insights into his experience were very valuable. I really appreciated the advice at the end on a particular case I am working on and the offer of help.
We also learned about the wider picture and the history of benefit reform and hopefully good legislation which is coming up. I very much like the ethos of Society Matters and how personable the courses are. The links are very useful as a resource and the hand out. Plus, as I work for a very small charity with limited funds the courses are affordable and accessible. Very well organised and lots of thought put into the content.
— Zoe, Participation and Safeguarding Officer, Hear Me Out
