Category: Work

  • Boosting Social Prescribing Effectiveness: Training on UK Benefits

    Boosting Social Prescribing Effectiveness: Training on UK Benefits

    Society Matters, Programme Director, Phill Capewell talks about the importance of boosting social prescribing effectiveness and the crucial role Social prescribers play across the UK.

    Introduction

    The United Kingdom has witnessed a growing demand for healthcare services in recent years, attributed to an ageing population, rising chronic disease rates, and mounting pressure on the National Health Service (NHS). Social prescribing has emerged as a practical solution to address these challenges, supplementing traditional healthcare services by focusing on social determinants of health. Training social prescribers on social welfare benefits can enhance social prescribing interventions’ effectiveness, leading to improved community wellbeing. This article delves into the advantages of training social prescribers on social welfare benefits within the UK context.

    What is Social Prescribing?

    Social prescribing, or community referral, is a healthcare innovation connecting patients with non-medical community support services. Tailored to individual needs, these interventions include exercise classes, art therapy, peer support groups, and debt advice services, aiming to address factors contributing to poor health outcomes and promote holistic wellbeing.

    Social prescribers, also known as link workers or care navigators, play a crucial role in social prescribing. Collaborating with healthcare professionals, such as general practitioners (GPs), they identify patients suitable for community-based support and connect them with relevant services and resources.

    Successful UK Social Prescribing Initiatives

    The Bromley by Bow Centre in East London is an outstanding social prescribing initiative that has gained significant recognition for its success. The centre offers an integrated approach to health and wellbeing, providing services such as community-based exercise classes, gardening, cookery courses, and art therapy. These activities not only help patients develop new skills but also foster social connections, reducing isolation and loneliness. The Bromley by Bow Centre’s approach has become a model for other social prescribing initiatives across the UK.

    Challenges in Social Prescribing

    Despite social prescribing successes, several challenges persist. Community organisations’ capacity to meet the increased demand for services can be strained. Many voluntary and community sector (VCS) organisations are already stretched concerning resources, funding, and staff. The influx of referrals from social prescribing initiatives can further strain these organisations, limiting their ability to support service users effectively.

    Advantages of Training

    Social Prescribers on Social Welfare Benefits Training social prescribers on social welfare benefits can address some social prescribing challenges while enhancing its overall effectiveness. Two significant advantages of this approach include:

    Improved Knowledge and Understanding: Social prescribers knowledgeable about the welfare system can better navigate the complex landscape of benefits and support services. They can provide more accurate and relevant advice, ensuring patients receive appropriate assistance for their needs. This comprehensive knowledge base connects patients to suitable financial support options, potentially overlooked, leading to a more significant impact on overall wellbeing.

    Increased Financial Stability for Patients: Connecting patients with relevant financial assistance, social prescribers can alleviate financial stress and improve overall wellbeing. A deeper understanding of the benefits system allows social prescribers to identify financial support opportunities unknown to patients, reducing financial burden and contributing to improved mental and physical health outcomes. Better-equipped patients can manage their finances and focus on their health needs without added stress.

    Conclusion

    In conclusion, training social prescribers on social welfare benefits can lead to significant improvements in the UK’s social prescribing interventions’ effectiveness. By enhancing their knowledge of the benefits system, social prescribers can provide more accurate and relevant advice, ensuring patients receive the most appropriate support for their needs. Connecting patients with financial assistance can alleviate financial stress and contribute to better overall health outcomes. Investing in social prescriber education can strengthen the social prescribing approach and better support the health and wellbeing of our communities.

    Learn More About Benefits Training

    To find out more about training for social prescribers and how it can benefit the effectiveness of social prescribing, visit the Society Matters cic website. Society Matters cic is a social enterprise dedicated to providing education and support to organizations working to make a positive impact on society. Our website offers resources, training opportunities, and information on social welfare benefits to help enhance social prescribers’ knowledge and skills, ultimately improving the health and wellbeing of communities across the UK.

  • Could your seasonal payroll goodwill be fuelling the January Blues?

    Could your seasonal payroll goodwill be fuelling the January Blues?

    We’re reading so many reports of people dreading Christmas this year, wondering how on earth, with costs continuing to soar, they can stretch already tight budgets to pay for festive treats for the family.

    So, as a responsible employer that cares about your staff, you’re no doubt thinking about what you can do to help out, and there are two tried and tested options that may be included in your usual go-to goodwill policies: the pre-Xmas bonus as a boost to December pay packets; and bringing forward the December pay date to give staff early access to cash to help with buying the turkey and trimmings.

    Nothing wrong with that – other than of course the obvious implications of a ‘long month’ ahead until the next payday. But what about lower paid staff who are topping up their household income with welfare benefits – what are the implications for them?

    How do you define ‘lower paid’ staff?

    First, just to qualify, there’s no hard and fast rule about the salary level that constitutes ‘lower paid’, but as a rule of thumb, you might want to focus on staff earning up to 10% above Real Living Wage. For someone working 37 hours/week that’s around £23k pa, and almost £25k for 40 hours/week. So let’s make our benchmark for ‘lower paid’ under £25k.

    What’s the earnings threshold to qualify for welfare benefits?

    Equally, there’s no solid income line below which someone would qualify for welfare benefits – again it’s entirely dependent on their own individual situation – whether they have children, if they or someone in their care is affected by a disability, how many bedrooms they have in their home, their overall household income, the list goes on. But to keep things simple, using around the same benchmark – under £25k – should give you a reasonable starting point. There are reportedly 6 in 10 families experiencing the benefits system who have at least one member of their household in work.

    So if your workforce includes staff who are earning under £25k, there’s a high likelihood that some of them at least will be receiving welfare benefits, and let’s assume that in most cases that includes Universal Credit. In that case, unfortunately these go-to employer gestures of goodwill – the pre-xmas bonus and the early salary payment – although well meaning, can lead to members of your staff that ironically may need the cash boost the most being out of pocket as a result, with the financial impact being felt at the end of January (and therefore the whole of February), not giving them the start to the new year they’d hoped.

    Here’s why.

    How early pay days affect staff claiming Universal Credit

    Ok, first a rider statement. Universal Credit (UC), the way it’s calculated and paid, is complex. If you would like to understand more about it Society Matters has a great 2-hour workshop – In-work Benefits – A Guide for Employers – which will help a lot. You may also find this information on UC and work from DWP useful (although it’s probably best to top up your coffee first …).

    So through this article, the plan isn’t to attempt to fully unpack the whys and wherefores but to explain enough for you to understand the impact and, hopefully, to help you to do something about it.

    UC claimants receive their payment on the same day each month and that’s determined by the date they received their very first payment.  The amount they earn in any month from paid employment will be taken into account when DWP calculate the UC payment they’re entitled to the following month. An early payday is likely to mean that the claimant – your employee – will have received essentially double the earnings in one assessment period, and that is likely to mean that their income exceeds the threshold under which they receive a top-up of their earnings through UC.

    The implications of this can be that their UC top-up is significantly reduced or even that they don’t receive their UC top-up at all (and that may mean they don’t receive support for example to pay housing and childcare costs). Added to that, qualifying for UC can be a gateway to other benefits such as Carers Allowance and Tax Credits, so they may not receive these either, and to top it all, if their income is over a certain threshold this would be classed as ‘surplus earnings’ which equates to savings, which will also have an effect on their eligibility for benefits.

    So what can you do about it?

    The best advice we can give is for you to check with your employees whether they would like to receive the advance salary payment before you go ahead with it – as it’s unlikely you will know exactly who’s claiming welfare benefits, it’s best practice to ask everyone. If you’re able to run two payrolls to accommodate both preferences then that would be ideal.

    Within any communication about a possible early pay date, you can also reference the need to budget carefully in January if they do receive the advance payment, whether they are on benefits or not, because early paydays make the distance between pay dates a long time for everyone. Specific reference in your communication to anyone claiming welfare benefits would also be a good idea, with an acknowledgment that you recognise that a change of pay date can have an impact on benefits claims – in that case, employees who hadn’t considered it beforehand will have the opportunity to look into it now so they can plan ahead for January.

    If you’d like to know more about how UC calculations work for people who are employed there are some examples here (but be warned, this is not for the feint hearted!).

    The pre-Xmas bonus trap for benefits claimants

    The same basic principles we’ve outlined above for the early payday apply to the pre-Xmas bonus. UC entitlement for people in work is calculated based on an amount DWP has determined you are able to earn and still qualify for the benefit (the  ‘Work Allowance’). Again, this is based on individual life circumstances. Anything your employee earns over their Work Allowance is subject to a 55p levy for each £1 earned until the total earnings are over the amount they would have received from UC alone.

    So, let’s imagine that you pay a pre-Xmas bonus to every member of staff. Whilst higher earners are enjoying their unexpected treat, the employee claiming benefits will have the bonus taken into account when their UC is calculated in January, and if the bonus takes them over the total earnings limit for UC this is likely to stop their UC altogether that month – plus the other qualifying benefits as already explained. If the bonus is so significant that they will earn over their total earnings limit that’s great, other than this could take them into surplus earnings with the resulting impact already explained earlier.   So really they have no option other than to decline the bonus (assuming you give them the option – although you may feel this isn’t quite the spirit of what you’re aiming to do it would be good practice to do so) or ensure your communications to staff includes a message to ensure staff set aside the money to make up the difference in their reduced benefit payment in January if they are claiming UC. But when cash is so tight it takes a lot to do that, particularly at Christmas.

    So what’s the solution?

    It’s been suggested that giving vouchers instead of money in pay packets could avoid this problem for people on benefits, however please proceed with caution to avoid flouting the tax rules associated with taxable benefits. If the voucher is deemed to be a substitute for income it’s taxable and therefore needs to be declared as earnings, and therefore it counts towards income for the purpose of a UC calculation too. However, HMRC does allow ‘trival benefits’ to be paid tax-free as long as the value is below £50 – see details here. As always please check with your tax adviser before going ahead to make sure your plans qualify, because making undeclared payments will have serious consequences for all parties involved.

    You may, of course, also be considering whether to give lower paid employees a more stable uplift in earnings, avoiding bonuses altogether – good idea.

    Jayne Graham MBE FIEP

    This article is brought to you by Society Matters cic with the support of the North of Tyne Combined Authority as part of the implementation of Pillar 3 of the Child Poverty Prevention Programme which aims to alleviate in-work poverty for employers across the North of Tyne area.

  • How much does it cost to work at your place?

    How much does it cost to work at your place?

    How much does it cost to work at your place?

    Today we’re hearing the terms ‘cost of living’ and ‘cost of living crisis’ pretty much every day, in media, online and during conversations between colleagues, friends and family. But what about the ‘cost of working’?

    You’d be forgiven for not having given this any thought, as obviously you would naturally associate work with income, rather than expenditure. But if you employ staff it would be worth stepping back to have a think about how much it might cost someone to work at your place, and what you can do about it.

    Here are 5 ideas that might help.

    1. Reduce travel to work costs

    The most obvious ‘cost of work’ has to be travel. Whether that’s by car or public transport, there’s a cost attached. Some employers are helping employees to reduce this cost through initiatives such as:

    • car share schemes which can be supported through sites such as LiftShare for Work to enable colleagues to travel together to save travel costs
    • community car hire schemes such as Co Wheels that enable your staff to collect a car locally and use it for anything from half an hour
    • Travel passes, pre-paid tickets and season tickets with local transport companies can give employees access to reduced travel on public transport without the need to pay up front, such as Arriva’s Business Travel Scheme.
    • Cycle to Work schemes which make buying a bike more accessible and cheaper through salary sacrifice and tax benefits such as the Bike to Work Scheme.

    2. Provide a uniform

    If staff already wear uniforms at your workplace and have to pay for them, it would be worth making sure they know that this is a tax deductable cost. More information on .gov website here.

    If you don’t currently have a uniform could you introduce one, maybe even just a tshirt and/or sweatshirt that’s standard, to reduce the costs associated with dressing for work?

    3. Supplement the cost of home working

    Many organisations have moved to hybrid models of working over the past couple of years, with an increasing number of employees working at least 3 days a week at home. That may not necessarily be saving you costs at the workplace, unless you have chosen to reduce your space as a result. But whether you’re saving or not, there is a real cost of working at home for your staff, and recent reports have suggested that this isn’t necessarily offset by the reduced cost of travel.

    The most obvious cost is energy – think electricity consumption (monitors, laptops, phone chargers, kettle and, as Winter bites heating the home to make it comfortable for work). Are employees, particularly those on Smart Meters, advised on reducing energy consumption during the working day, as well as being supported to compare the cost of being at home and at work so they can make an informed decision as to which will work better for their pocket?

    Over and above that there are other costs to think about, such as broadband and phone. Are you checking that your employees have the best deals available to enable the level of supply they need to work effectively? Have they upscaled their broadband speed at their own cost, and is that a cost you could help out with?

    4. Action some cost-cutting around workplace culture

    Participation in workplace culture can be very costly, and has the potential to encourage people to spend what they don’t have for fear of being seen to be a stick-in-the-mud, when actually that ‘quick pint after work’ means they will have to walk home today rather than get the bus.

    Here are a few of the red flags you maybe need to think about in your workplace:

    • Staff socials – is there a way you could supplement the cost (even on a discrete basis for staff who can’t afford to attend but don’t want to be excluded)?
    • ‘Whip rounds’ for birthdays and leaving gifts – the pandemic did put pay to the person standing at the desk with an envelope for many workplaces, but does this still exist in your organisation? Could you maybe shift collections to online so people are able to opt in, rather than overtly opt out?
    • Sponsorships – when there’s an active workforce doing good, asking colleagues for sponsorship is an obvious thing to do when you’re fundraising, but this can be a real challenge for people. Ditto the above point, and do you have a policy to control this to avoid it getting out of hand?
    • Sweepstakes and gambling – do you have a policy about informal syndicates and participation? If not that might be something to think about.
    • Lunch clubs and staff buffets – this type of initiative can be great for team building but can also put pressure on people’s pockets, so are you able to supplement the cost and ensure that people are still invited to eat but it’s optional to contribute?

    5. Check staff know their eligibility for free childcare

    An increasing number of parents are seriously thinking about whether they can continue to afford to work with the rapidly increasing cost of childcare. Are your employees clear about what childcare support entitlements they have for children under 18, and are you helping them to take full advantage of them? Obviously there are hoops to jump through to check eligibility, but it’s worth checking because many benefits are underclaimed simply because people don’t know they are entitled. Here are some ideas and links:

    Your staff could also get hundreds of free hours childcare when their child is aged 2 to 4, by applying for:

    Jayne Graham, Associate Director for Social Action

    This article is brought to you by Society Matters cic with the support of the North of Tyne Combined Authority as part of the implementation of Pillar 3 of the Child Poverty Prevention Programme which aims to alleviate in-work poverty for employers across the North of Tyne area.

  • In conversation with … Sir James Mackey

    In conversation with … Sir James Mackey

    In this 20 minute podcast brought to you by Society Matters cic you can hear the wisdom of the leader of one of the North East’s biggest employers when Sir James Mackey, Chief Executive of Northumbria Healthcare NHS Foundation Trust, shares his thoughts with Jayne Graham MBE on in-work poverty.

    This podcast is supported by the North of Tyne Combined Authority Child Poverty Prevention Programme.

    Sign up to our mailing list to hear future podcasts HERE or to find out more about how to get involved in the programme email socialaction@societymatterscic.com.

  • What does the Chancellor’s Cost of Living Support package mean in practice?

    What does the Chancellor’s Cost of Living Support package mean in practice?

    In the last week of May 2022 UK energy regulator Ofgem said the typical household energy bill was set to rise again in October by another £800, bringing it to £2,800 a year. This comes after bills have already risen by average £700 in April, while prices of food, fuel and other goods have also gone up significantly, pushing inflation (the rate at which prices rise) to a 40-year high at around 9%. Charities and campaign groups had already been calling for emergency support to people and to bring welfare benefit rates in line with inflation, so this latest announcement made this an even greater imperative for the government to take action.

    On 26 May 2022 the Chancellor announced a number of important packages of support for people in the UK in an attempt to combat the ever-increasing impact of the cost of living crisis.

    Here’s our 5 point summary of what you need to know about the package, and who it will help.

    1. One-off £650 payment for households receiving ‘means tested benefits’

    More than 8 million UK households receive ‘means tested benefits’, which means the benefit applies to them because their income and capital are below a certain level. Universal Credit is one example – you can view a full list of means tested benefits here.

    £650 will be paid to qualifying households by the Department for Work and Pensions (DWP) in two instalments, the first will be made in July and the second in the Autumn. Payments from HMRC for those in receipt of tax credits will follow shortly after.

    To qualify for the first payment, households will need to already be in receipt of a means tested benefit, or have started a claim for one of the qualifying benefits by no later than 25 May 2022. In the case of a joint claim, where someone claims a household benefit with their partner, they will receive one payment of £650 between them.

    Importantly, the Government has confirmed that this £650 payment is tax-free, will not count towards the benefit cap, and will not have any impact on existing benefit awards. There will also be no application process – payments will automatically be paid directly to households across the UK that are eligible.

    2. People on qualifying disability benefits will receive a one-off payment of £150 in September

    Around six million people across the UK who receive qualifying disability benefits will receive a one-off payment of £150 in September, and where they also receive a means tested benefit this will be in addition to the £650 one-off payment. So for example, a person claiming both Universal Credit and Personal Independence Payment they will receive both payments. A full list of qualifying Disability benefits can be found here.

    Again, these payments will be exempt from tax, will not count towards the benefit cap, and will not have any impact on any existing benefit awards, and there will be no application process.

    3. All households will receive a non-repayable £400 grant which replaces the £200 Energy Rebate

    All households in England, Scotland and Wales will get a non-repayable £400 grant to help with rising energy bills, replacing the much criticised £200 repayable so called “loan not loan” energy rebate. You do not need to be on benefits to get this support.

    Energy suppliers will deliver this support to households with a domestic electricity meter over six months from October. Direct debit and credit customers will have the money credited to their account, while customers with pre-payment meters will have the money applied to their meter or paid via a voucher.

    Importantly, this support is in addition to the £150 Council Tax rebate for households in England in Council Tax bands A-D, which was announced in February, and which millions of households have already received.

    4. Pensioner Cost of Living Payment for people over pensionable age

    Over 8 million pensioner households will receive an extra £300 this year to help them cover the rising cost of energy this winter. Households that receive the Winter Fuel Payment – which is homes with at least one person of pension age – will receive a top-up payment of £300 in November or December. For most pensioner households, this will be paid by direct debit, will not be taxable and does not affect eligibility for other benefits or the benefit cap.

    Importantly households on lower incomes, who claim pension credit, will also receive the £650 mentioned earlier. A small group of pensioners with disabilities will receive a total of £1,500 when all the new payments and discounts they are eligible for are added up if they are on Attendance Allowance or DLA.

    5. Additional funding for the Household Support Fund

    The Government confirmed it is providing an extra £500 million of local support, via the Household Support Fund which was introduced to support those in most need with payments towards the rising cost of food, energy and water bills, and that the funding will be extended to March 2023, originally planned to end in October this year.

    The Household Support Fund is distributed by Local Authorities who are also responsible for determining their own eligibility criteria, however the Government has committed to issuing additional guidance to ensure support is targeted towards those most in need, including people not eligible for the Cost of Living Payments set out above.

    Adam Matthews, Social Welfare Instructor at Society Matters cic

    You can read a full breakdown of the Cost of Living Support Package here. If you’d like to learn more about the benefits outlined, including means tested benefits and disability benefits, you may be interested in the Society Matters social welfare learning and development programme.

    Get in touch for more information at hello@societymatterscic.com

  • Autumn Budget Changes to Universal Credit Explained in 5 minutes

    Autumn Budget Changes to Universal Credit Explained in 5 minutes

    Social Welfare Instructor Adam Matthews talks to Lee Booth about the changes to Universal Credit which is a shift in the right direction for working claimants, but unfortunately falls short for people who are looking for work.